Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Ecomech Machinery & Trading will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will receive their refund within 14 days after the confirmation.

Please return your purchase to the following address:
Ecomech Machinery & Trading
854, Batu 14, Jalan Kota Tinggi,
81800 Ulu Tiram, Johor


Please contact us at support@ecomechmach.com or 011-65156778 if you have any questions or doubts.